Shipping
Shipping Policy
Thank you for shopping with us! Here is everything you need to know about our shipping process.
Delivery Times
All orders are processed within 1-2 business days. Standard shipping takes 10-14 business days for delivery within the United States.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Delayed Orders
In the rare event that your order is delayed beyond the estimated delivery window, our team will contact you directly at support@carmelabeauty.store with an update and resolution.
Returns & Refunds
All sales are final. We do not accept returns or issue refunds. Please review your order carefully before completing your purchase. If you receive a damaged or defective item, please contact us at support@carmelabeauty.store within 48 hours of delivery.
Contact Us
For any shipping-related questions, please email us at support@carmelabeauty.store. We respond within 24 hours on business days.